DMH Helpline & Resources

Find Services Near You

Good mental health and good physical health go hand-in-hand. Contacting our primary care physician comes naturally to us when we have a problem with our physical health like a cold, virus, or broken bone. However, reaching out for services to help with mental health problems, like depression or anxiety, may not come as easily. There are a number of ways to find services near you in Mississippi. First, the DMH Helpline is available at 1-877-210-8513. By calling the Helpline, you can get information about services and supports near you and connect with the Office of Consumer Support. You can find more information about that below.

Mississippi Cares

Mississippi Cares is the state’s portal for the Network of Care, a digital platform that’s been nationally-recognized for more than two decades. Available at www.mississippicares.ai, the site spans the full continuum of human services, uniting health, social, and community systems to serve individuals. The site not only features an AI-powered navigator and search engine to help people get connected to the right resources, programs, and professionals, but it features a comprehensive information hub, personalized support tools, and localized resource directories. Click the image below to visit the site.

Mental Health Mississippi

DMH has also developed Mental Health Mississippi to serve as a hub of information for all mental health resources available in our state. The site is available at www.mentalhealthms.com. We encourage you to browse the site to find services available in your area, including those for crisis situations.

If your organization would like to be a part of Mental Health Mississippi’s website, submit a request here.

Office of Consumer Support

The Office of Consumer Support (OCS) promotes the integration of the components of recovery and resiliency in practice, expansion of peer support services, and opportunities for meaningful participation in the public mental health system for individuals receiving services and their family members.

Additionally, OCS is responsible for providing assistance to individuals receiving services and their families. OCS communicates grievances with the Division of Risk Management related to service access and provision regarding the rights of individuals receiving services, and responds to general questions concerning services for individuals with serious mental illness, intellectual/developmental disabilities, and substance use disorders.

OCS can provide information about services offered by DMH and DMH certified community service providers. Information is available 24 hours a day, 7 days a week by calling the DMH Helpline at 1-877-210-8513.

Through OCS, you or your family members can:

• Receive information about mental health, IDD, and substance abuse services available in your area.
• File a complaint or grievance, which will be responded to by the staff of the Division of Risk Management. You can file a grievance by calling the Helpline or by emailing co-riskmgmt@dmh.ms.gov.

A complaint is a written or electronically submitted allegation of misconduct or rules violation filed with DMH by any party. A grievance is a written, electronically submitted, or verbal statement made by a person receiving services and/or parents or legal representatives alleging a violation of rights, policy, or a provider certification rule. To file a grievance or complaint, please complete one of the below documents:

• Complaint Form
• Grievance Form

Please read carefully and complete the applicable form. All attachments should be submitted with the completed form. Please type or print legibly. Signatures must be included. If additional space is needed, please provide the information as attachments and reference the applicable section. The forms may be submitted:

• Electronically: Completed form may be emailed to co-riskmgmt@dmh.ms.gov.
• Mail: Completed form may be mailed to the Division of Risk Management; 239 N. Lamar Street, Suite 1001, Jackson, MS 39201.