Crisis Services

How to Access Crisis Services in Mississippi

Mental health problems are health conditions that can affect the way someone thinks, feels, or behaves. However, just as with any other health problem, it is important to address a mental health problem as quickly as possible. A mental health crisis is any situation in which someone’s behavior puts them at risk of becoming unable to properly provide self-care, of functioning in the community, or maybe even of hurting themselves. Just as with physical health problems, there may be times when a mental health crisis occurs unexpectedly. It is important to know what resources are available to you. Two programs that provide crisis services in Mississippi are Mobile Crisis Response Teams and Crisis Stabilization Units.

Navigating a Mental Health Crisis

“Navigating a Mental Health Crisis: A NAMI Resource Guide for Those Experiencing a Mental Health Emergency” provides important, potentially life-saving information for people experiencing mental health crises and their loved ones. This guide outlines what can contribute to a crisis, warning signs that a crisis is emerging, strategies to help de-escalate a crisis, available resources and so much more. Click the image to the right to view this document.

Crisis Intervention Teams

“There are times when someone in a mental health crisis may be acting in ways that can seem suspicious to officers and others who don’t understand that behavior could be the symptom of a serious illness. There’s more to being a law enforcement officer than just arresting people, and this CIT training provides the tools to truly assist people in getting the help they need.”
– Lauderdale County Chief Deputy Ward Calhoun

Crisis Intervention Teams are partnerships between law enforcement officers and a variety of agencies, including CMHCs, primary health providers, and other behavioral health professionals. Watch the video below for more information about Chief Deputy Calhoun’s personal experience of how his community has benefited from Crisis Intervention Team training.


Crisis Intervention Teams are the product of a partnership between local law enforcement officers and a variety of agencies, including Community Mental Health Centers, primary health providers and behavioral health professionals. Officers who have received crisis intervention training respond to individuals experiencing a mental health crisis and divert them to an appropriate setting to provide treatment, ensuring individuals are not arrested and taken to jail due to the symptoms of their illness. CITs are a nationally-recognized best practice, and officers who have received CIT training have been recognized as having the understanding and skills needed to resolve crisis situations.

Who Makes Up a Crisis Intervention Team?
A community partnership between law enforcement and members of the local community is essential for a CIT. While officers are trained in crisis situations, the goal is to divert individuals from a possible arrest to a setting where they can receive services for their illness. Partnerships between law enforcement, Community Mental Health Centers or other local health care providers are critical in arranging a single point of entry for treatment services. 

What Training is Required?
CIT officers receive 40 hours of training on topics such as mental health diagnoses, medications, substance use issues and more. They also receive hands-on instruction in de-escalation techniques and hear first-hand accounts from individuals who have experienced mental health crises themselves. The training has a specific focus on safety, for both the officers and the individuals in crisis.

 Does CIT Work?
Studies have shown that crisis intervention significantly reduces the instances of arrest and re-arrest for individuals with serious mental illness. CIT officers are able to identify individuals experiencing a crisis and are more likely to divert them to a treatment program. CITs have also been shown to reduce officer injuries and calls requiring special officer teams. CITs have worked in both urban and rural communities. 

Where Can I Find Out More?
For more information, including how to arrange CIT training, contact Sherry Holloway at the Mississippi Department of Mental Health at 601-359-1288 or sherry.holloway@dmh.ms.gov.

Mobile Crisis Response Teams

Mobile Crisis Response Teams provide community-based crisis services that deliver solution-focused and recovery-oriented behavioral health assessments and stabilization of crisis in the location where the individual is experiencing the crisis. Mobile Crisis Response Teams (MCeRTs) work hand-in-hand with local law enforcement, Chancery Judges and Clerks, and the Crisis Stabilization Units to ensure a seamless process. The teams ensure an individual has a follow-up appointment with their preferred provider and monitor the individual until the appointment takes place.

MCeRTs are coordinated through the local Community Mental Health Centers. Please click here for more information about Mississippi’s 13 regional Community Mental Health Centers. You can find more information about MCeRTs by clicking here, and please see below for Mobile Crisis Response Team contact information.

Region 1
888-404-8002
Region 2
866-837-7521
Region 3
866-255-9986
Region 4
888-287-4443
Region 6
866-453-6216
Region 7
888-943-3022
Region 8
877-657-4098
Region 9
601-955-6381
Region 10
800-803-0245
Region 11
877-353-8689
Region 12
888-330-7772
Region 12
800-681-0798
Stone, Harrison, & Hancock
Region 14
866-497-0690
Region 15
601-638-0031
Warren
Region 15
662-746-5712
Yazoo

Crisis Stabilization Units

The role of the Crisis Stabilization Units is to provide stabilization and treatment services to persons who are in psychiatric crisis, without the need for an inpatient admission to a state psychiatric hospital. CSUs offer voluntary and involuntary treatment services. In addition, after treatment an individual will already be connected with their local Community Mental Health Center.

Crisis Stabilization Units Map
Batesville Crisis Stabilization Unit
662-563-9176
Brookhaven Crisis Stabilization Unit
601-823-2300
Cleveland Crisis Stabilization Unit
662-846-2620
Corinth Crisis Stabilization Unit
662-286-5469
Gautier Crisis Stabilization Unit
228-497-0434
Grenada Crisis Stabilization Unit
662-227-3700
Gulfport Crisis Stabilization Unit
228-213-5900
Jackson Crisis Stabilization Unit
769-257-6288
Laurel Crisis Stabilization Unit
601-426-7520
Marks Crisis Stabilization Unit
662-485-0498
Natchez Crisis Stabilization Unit
601-492-4001
Newton Crisis Stabilization Unit
601-683-4300
Tupelo Crisis Stabilization Unit
662-304-2900
West Point Crisis Stabilization Unit
662-494-4066
Natchez Crisis Stabilization Unit
601-492-4001